How to Fix QuickBooks Won’t Send Email Invoices?

You are not able to send Customer Invoices via Email today and you tried many solutions related to network and OS issues but the issue still persists. Nothing changes has been made and Invoices Won’t Send from QuickBooks fine yesterday, last week or last time but today you have an issue. Let’s me Reconcile Books explain all the possibilities and give you some troubleshooting you can perform at your end to quickly fix.

You may set to send QuickBooks Email Past Due Invoices automatically but when you check all email was stuck in Outbox and no email has been sent by QB. What the options then you have, if you go to check the email settings then the possibilities of error high and might be you can’t revert the changes. The error are not specific and you see a kind of warning messages on their screen which sometimes not directly associated with exact issue or problem like below.

Also connect with QuickBooks Live Chat team to click the link below if you need help for setup Email to send Invoices QB.

QuickBooks accounting software that manages is small and medium-sized organization efficiently and quickly. It mainly deals with the management as such, as bookkeeping, sending invoices/bills to the customers or vendors, creating digital records of each transaction timely. However, sometimes, it’s facing some trouble while sending e-mails and invoices to the vendors. This hinders the most of the accounting work. User need to check what should Do in case Unable to Send Email from QuickBooks.

Visit here: QuickBooks Unable Create Data Send

Popular Email Program You Can Use To Send Email Invoice:-

  • Microsoft Outlook
  • Gmail Or Gsuite
  • Zoho Mail
  • Microsoft Exchange Online
  • Yahoo! Mail
  • Apple Mail
  • Zimbra
  • GoDaddy Email
  • Atmail Mail
  • HubSpot
  • AOL Thunderbird
  • Intuit Mail
  • Self Hosted Domain Email

What Are The Causes Behind QuickBooks Won’t Send Email Error?

Below are some of the possible reasons why you are unable to send invoices in QuickBooks.

Any of the following could apply:-

  • You wouldn’t have correctly set the email preference.
  • Another reason for the problem message Email won’t send invoices is a damaged QuickBooks installation.
  • It is possible that the domain administrator was blocked.
  • Due to account security settings from your email provider, you cannot email invoices from QuickBooks.
  • A QuickBooks administrator account may be active.
  • Your antivirus software exclusions may be one factor preventing you from sending invoices in QuickBooks. Your antivirus program might unintentionally stop the connection. 
  • Delete the EntitlementDataStore.ecml file that is damaged.
QuickBooks Unable to Send Email Invoices

However, these problems are due to:-

  1. Cause: Missing or loss of important file or its component.
  2. Cause: Error 1772 or 1801, which creating trouble in PDF converter installation.
  3. Cause: Due to QuickBooks PDF converter error – 20, – 30 or – 41.
  4. Cause: Due to the freezing of QuickBooks.

These cases not only hindered you in sending email through QuickBooks, but also create troubles while opening, viewing or printing a PDF file.

Read more: QuickBooks Outlook is Not Responding

How To Fix Unable To Send Invoices in QuickBooks

  1. From your browser, you need to delete all unwanted data of cookies and temporary internet files.
  2. You need to disable your pop up blocker.
  3. In case of Internet Explorer (IE), add intuit as a trusted IE user and update encrypted pages setting.
  4. For Firefox users, switch Adobe PDF handler through an integrated PDF handler.
  5. After that tried to print as an image and use different browsers respectively as well as set Adobe Acrobat as a default app for opening PDF file.
  6. You have to click Edit from the menu bar at the top.
  7. Then you have to select Preferences.
  8. Now you have to click My Preferences from the panel on the left side and click Edit.
  9. Select Default and ensure that in the application your email provider server name matches the Server field.
  10. You have to change the server name  ( for Outlook to ( 
  11. You have to make sure that the Use Enhanced Security option is selected.
QB Premier

Fix Unable To Send Invoices In QuickBooks Desktop Issue

If you are a QuickBooks user, you must use it to send your invoices. Due to various reasons such as damaged QuickBooks installation or incorrect email settings, you might be unable to send invoices in QuickBooks. It can be frustrating as this can put a lot of your tasks on hold. You need to fix this as soon as possible. You must proceed with the solutions to fix this issue and easily send invoices to QuickBooks Desktop.

Error: QuickBooks is not able to process email to Outlook

The reasons for the issue can include the following:

  • Incorrect email settings.
  • A damaged .dll file.
  • QuickBooks running as administrator.
  • Incorrect or damaged QuickBooks installation.
  • Damaged or incorrect Outlook installation.

Consequently, when attempting to send emails through QuickBooks, Outlook may open in the background.

Reinstall QuickBooks with Clean Install Tool to repair email issues in QuickBooks

Ensure all open web pages and applications are closed and save any unsaved work. Then, follow these steps to resolve the issue with QuickBooks:

  • Press the ‘Start’ button and type ‘Task Manager’ in the search bar to open the ‘Task Manager’ window.
  • Terminate all QuickBooks-related processes in the ‘Task Manager’ window.
  • Use a clean install tool to rename all QuickBooks applications and program files.
  • After renaming the files, restart your computer to apply the changes.
  • Check for any remaining folders that are not renamed and manually rename them if necessary.
  • Start uninstalling QuickBooks accounting software from your computer and reboot it.
  • keep your QuickBooks license and Product Number handy for reactivation later.
  • Insert the QuickBooks installation disk into your computer’s disc drive or download an installation source copy from the internet.
  • Run the installation wizard and follow the on-screen instructions to complete the installation process.
  • Open QuickBooks and reactivate your software using your license and Product Number.
  • Go to the ‘Help’ menu and update your QuickBooks desktop to ensure you have the latest version.
  • Finally, open your QuickBooks company file and try sending the email again.

By following these steps, you should resolve any issues with QuickBooks and have it running smoothly with your updated company file.

Missing Primary Interop Assembly

If QuickBooks was installed before Microsoft Office, it indicates that the primary interop assembly still needs to be installed in the system. To verify whether the assembly is installed, the user needs to follow these steps:

  • Check the directory: C:\Program Files (x86)\Intuit Statement Writer\[20XX], where [20XX] represents the version of QuickBooks software installed on your system.
  • If the directory is found, run the vstor.exe file from that location. 
  • This action will facilitate the installation of the missing assembly.

Verifying the QuickBooks Compatibility with your Microsoft Outlook Version

In this approach, the user is required to perform several steps to resolve a potential issue:

  • Firstly, the user must check their current software version.
  • If users already use the latest version, they should verify the accounting software’s compatibility with their current Microsoft version.
  • updating the Microsoft product to a compatible version is recommended if the arrangements are incompatible.
  • After updating the Microsoft product, the user should verify if the issue has been resolved.

By following these steps, the user can ensure a smoother experience with the accounting software and avoid potential compatibility problems.

Update the Microsoft Outlook Program

To initiate the update, the user should follow these steps:

  • Click on the “File” menu.
  • Navigate to the “Account” option.
  • Proceed to “Product Information.”
  • Select “Update Options.”
  • Click on “Update Now” to begin the update process.

After completion, the user will receive a notification. They should then test the resolution of the issue by sending emails and verifying if the problem persists.

Solutions To Fix Unable To Send Invoices In QuickBooks Desktop Issue

Below are some of the troubleshooting methods that will help you out to fix the issue and help you in sending invoices in QuickBooks error.

Solution 1: Update Your QuickBooks Desktop Application

To fix emailing issues, provide features and enhancements, and update compliance data, QuickBooks publishes maintenance updates and software updates on a regular basis. It’s possible that your QuickBooks application is not as new as the QuickBooks 2019 and 2020 versions, which allow secure webmail services like AOL, to support this feature. As a result, you must update QuickBooks to the latest version.

  • Begin by going to the Help menu and then you have to click on Update QuickBooks Desktop.
  • Then on the tab of the Options, you have to click Mark All, and then you have to click Save.
  • Now you have to go to the Update Now tab and then you have to mark the Reset Update box, then you have to select Get Updates.
Read more: QuickBooks Utility Application

Solution 2: Make Sure that QuickBooks isn’t Running as an Administrator

You have to make sure that QuickBooks isn’t running as an administrator.

Look how:-

  • Start by right-clicking the QuickBooks icon and then choose Properties.
  • Now you have to go to the Compatibility Tab.
  • You have to unmark the Run this program as Administrator option. In case it is grayed out, then first you have to select the Show Settings for All Users.
  • Then you have to click.
  • At last, you have to close and restart the program.

Solution 3: Make Changes in Email Preferences in QuickBooks

  • You have to go to the Edit menu in QuickBooks and then you have to click on Preference. If you are using Microsoft Outlook with Microsoft Exchange Server, open it and log in.
  • Select Send Forms from the menu and then select the My Preferences tab.
  • You must now choose Outlook.
  • Send a test email from QuickBooks by clicking OK.

The following steps should be taken if the error still persists:-

  • To choose Preferences, select Edit from the menu.
  • Go to the menu and select Send Forms.
  • Go to the My Preferences tab next.
  • After selecting QuickBooks E-mail, you have to click OK. This turns off your preference.
  • You must now go back to the My Preferences page, click on Outlook, and then pick OK.
  • The QuickBooks application should then be closed along with any other open programs.
  • Finally, restart your computer.

Solution 4: Make Sure to Configure the Comcast Email Server Details

You may sometimes be able to resolve a QuickBooks issue by configuring the server information for your Comcast email.

You can do this by taking the following few steps:-

  • You can go to the Edit menu and then you have to select Preferences followed by Send Forms
  • Now you have to click the My Preferences tab,
  • Then, under Send email using this section, you have to choose WebMail.
  • Click on Add and then you have to enter Email ID.
  • Then you have to select others as your Email Provider.
  • Now you have to enter as the Server Name and 587 as the Port.
  • At last, you have to click OK.
QuickBooks Desktop 2023 Tutorial

Solution 5: Check your System’s Antivirus Settings

The connection may also be blocked by certain antivirus settings. Make sure to add these names to the list and allow port exceptions, depending on the antivirus you are using, so they can run freely.

  • QBW32.exe – C:\Program Files\Intuit\QuickBooks [year]\QBW32.exe
  • QBDBMGRN.exe – C:\Program Files\Intuit\QuickBooks [year]\QBDBMgrN.exe
  • QBDBMGR.exe – C:\Program Files\Intuit\QuickBooks [year]\QBDBMgr.exe

Solution 6: Send a Test Mail in MS Word and Repair your MAPI32.dll

  • You have to restart your system first and then Open Microsoft Word.
  • Now you have to Create a new document.
  • Then you have to go to the File menu and then send
  • Lastly, click on the Email as PDF Attachment.

Now, it’s time to send a test email. In case you are not able to send an email from Microsoft Word then you have to go to Contact Microsoft Help and Service.

  • You have to make sure that you have closed all the Programs.
  • Open File Explorer by typing File Explorer into the search box on the Windows Start Menu.
  • Type C:\Windows\System\32 into the search bar.
  • Find Fixmapi.exe and launch it. Run the repair by following the directions that show on your screen.
  • When the fix is complete, restart your computer.

Summing Up

If the above issue still persists, then you need to go through QuickBooks help and also try to perform an installation and re-installation of your software respectively.

Call now

Frequently Asked Questions (FAQs)

Why Won’t QuickBooks Send My Emails?

There could be several reasons why QuickBooks won’t send emails. Some common reasons include incorrect email settings, outdated software, incorrect email address, or a problem with the email provider.

How Do I Check My Email Settings in QuickBooks?

To check your email settings in QuickBooks, go to the Edit menu, select Preferences, and then select Send Forms. From there, you can review and update your email settings.

What Should I Do if I Still Can’t Send Emails from QuickBooks?

If you’re still having trouble sending emails from QuickBooks, try the following steps:-

a. Check that your internet connection is working properly
b. Restart QuickBooks and try again
c. Restart your computer and try again
d. Check that your email provider is not experiencing any outages or issues
Try using a different email provider or SMTP server in QuickBooks.