Sage 50 Error: Unable to Determine Security Privileges

Sage is one of the most trusted and reliable financial software that has been used the world over. The best part is that the software is applicable for businesses, both small and large. Various aspects of accounting, like bookkeeping, keeping a track of income and expenses in various currencies, and being able to easily manage the invoice, are some of the most important features of the software. Sage is well known to be able to offer swift, smooth, and easy-to-accomplish accounting tasks in record time. Now, one does not have to suffer being buried knee-deep into records to simply ‘put together the records in correct order’. With Sage by your side, not only are you able to accomplish the tedious task of maintaining records, butyou are also able to ‘file out’ the requirements with ease.

That having been said, Sage is not free from errors. There are times when the user might encounter a few errors. Sage 50 error, unable to determine security privileges, being one of them. So, what is this particular error all about, and how do we resolve it? Let us take a look.

Need Expert Help: Are you getting Sage 50 Error “Unable to Determine Security Privileges” and don’t know how to solve it? In that case, you must get immediate help from our Sage 50 experts by dialing the ReconcileBooks helpline number at any time.

The error usually occurs when the user is trying to open a certain file. However, we have quite a few solutions lined up for you to try out, and you will have resolved the issue in no time.

Suggested Reading: A Required Data File is Missing Sage 50

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But, before applying the Solutions, it is recommended that you take Care of two Basic yet Crucial Requirements

Ensure that the user is not trying to access the Company through an external media device. In case you are, you must try doing the same using an internal hard drive and retry the process once again.
Ensure that you are trying to access the Company on one particular workstation. Also, watch out that no other workstation has the Company information window open. If so, close down all the other windows and attempt reopening once again.

Now, that we have the two basic requirements out of the way, let us take a look at the solutions for the Sage 50 error “unable to determine security privileges”.

See More: Download SAGE 50 2025

4 Solution to Fix Sage 50 Error: Unable to Determine Security Privileges

Solution 1: To Stop and Restart the Pervasive Service on the Server

There are times when the pervasive database service gets blocked or even goes ‘missing’. Hence, the Sage 50 error unable to determine security privileges can occur. To resolve this, one needs to restart the Sage 50 Pervasive Database Service from the Task Master or from the Windows Service.

To do so, follow the steps:

From the Windows Service:

Start by exiting from all the Sage 50 programs on all systems present
Click on Win + R on the keyboard to launch the ‘Run Dialogue Boxin SAGE 50.
Enter ‘Service. MSc’s in the text field of the dialogue box
Click on the OK option
After you have navigated over to the ‘Services window’ locate the ‘Pervasive PSQL Workgroup Engine’s service.
Right-click on the Pervasive PSQL Workgroup Engine service
Browse the contextual Menu and click on the ‘Stop’ option to bring a halt to the service
You will get an Options list, from which you need to click on the ‘Start’ option to restart the Sage 50 Pervasive Database Service.

From the Task Manager:

Once again, start by shutting down all the Sage 50 programs
Click on Ctrl+Alt+ Delete on the keyboard to launch the Task Manager.
Now, navigate over to the ‘Details’ tab and browse over to the ‘w3dbsmgr.exe’ process
Next, select this and click on the ‘End Task’ to end the process
Now, browse over to the ‘psqlWGE’ located in the ‘Services Tab’, which is within the Task Manager Window.
Finally, right-click on ‘psqlWGE’ from the Menu list and click on the Start option.

Solution 2: To Clean out the Company Folder

To do so, you will need to:

Start by going over to the Sage 50 program and locating the company directories within.
To do the above, you need to click ‘Maintain Company information.’
A window is launched in which you need to locate the ‘Directory line’ which will provide you with the location of the Open company.
Click on the ‘File’ option
Click on ‘Open Company’ which will enlist all the companies located in your data path
Go to the main Sage Window and click on the ‘Open an Existing Company’ option.
This will launch the list of all the ‘Opened Companies’ history and also the location of each of them in the Directory column.
Next, you finally have to go through the particular company’s data folder and initiate the process of cleaning out the Company folder
These are the files you need to get rid of.

Alarm.dat
Connco.dat
Cosess.dat
All Files of type DATtemp
All Files of type DDF
All files of type DATptl
All files of type LCK
All files of type MKD
All files of type PTR
All files of type PTL
All files of type RPT

And you are done. You can go ahead and check if the error is recurring or not.

Solution 3: To Uninstall and Reinstall Pervasive

To Uninstall

To do so, you will need to:

Begin the process by shutting down all Sage 50 programs on all systems
Next, uninstall the process of ‘Pervasive Database Service.
Now, click on Win + R on the keyboard to launch a ‘Windows Run Dialog Box.’
Type ‘Control Panel’ into the pop-up dialogue box
Click on Enter
Go to the Control Panel and click on ‘Programs & Features.’
Click onthe Uninstall option to uninstall the database engine ‘Pervasive PSQL Workgroup Engine.’
And you are done.

To Reinstall

To do so, you will have to:

Start by navigating over to the ‘C:\Sage\Sage50_[version]’ according to the Sage version you own.
This will show you the installation folder
Now, open the ‘PervasiveMin’ folder and run the ‘SetupWorkgroup32_x86.exe’ to get the latest version
Click on the Next option to agree to the license agreement of the ‘Pervasive Database Service’.
Next, click on Next to once again select the ‘Run as a Service’ option
Now, finally to complete the process click on Complete
Click on Next to Install the ‘pervasive Database Service.’
Finally, click on the ‘Finish’ option that will apply all the required changes so as to resolve the error.

Solution 4: To Repair the Program