How to Fix QuickBooks error code 1722?

QuickBooks error code 1722 is an installation issue that hinders business operations and prohibits continued use of the software. This technical issue occurs when the installation file in QuickBooks is corrupted or damaged. 

With the occurrence of this installation issue, the system becomes slow and the QuickBooks software freezes periodically. Hence, it is crucial to fix this issue at the earliest. 

This guide talks about the QuickBooks runtime error 1722 in detail. It includes information about the causes, symptoms, and effective troubleshooting steps to resolve this issue. Every solution focuses on a particular reason to make sure the error is removed completely.

Read this article to learn about the origin of this issue, how to identify it, and how to implement effective solutions.

What is the meaning of the QuickBooks Error 1722?

Widely recognized as an installation issue, this error disrupts the setup procedure. Consequently, it forces the system to get back to its previous stable condition. 

Apart from corrupt installation, this issue can have other triggers like .Net Framework corruption, damaged Windows components, etc. The presence of these problems prevents QuickBooks from updating or installing properly.

Hence, it is crucial to fix this issue at the base level. Any corrupted software component or damaged system should be fixed to avoid frequent breakdowns.

The QuickBooks error code 1722 displays the following error message:

“Error 1722: There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomerAction1, location: C:\Users\Erica~1.QUA\AppData\Local\Temp\FP_AX_MSI_Installer.exe, command:”

What are the Causes of QuickBooks Error Code 1722?

Usually, this runtime error mostly occurs due to issues with installation or application run. Here is the list of the additional issues that disrupt the systematic installation or functioning of QuickBooks Desktop 2024 :

• Unplanned removal of QuickBooks program files.
• The latest software modifications corrupted the Windows registry.
• Corrupted Windows components like Microsoft Visual C++ and MSXML.
• Damaged or partial installation of QuickBooks.
• QuickBooks files or Windows systems impacted by malware or virus infection.
• Critical corruption in Windows system.

What are the Symptoms of QuickBooks Error Code 1722?

The symptoms of the QuickBooks error code 1722 assist in identifying the presence of this error. Here is the list:

• QuickBooks Install Error 1722 has crashed an active program running in the system.
• The error message, “Error 1722: There is a problem with this Windows Installer package.” is displayed by QuickBooks.
• QuickBooks does not open or fails to respond.
• When the error message appears, the system fails to function and there is a breakdown.
• The keyboard or mouse inputs do not get any response from Windows.
• For brief periods, the system freezes.

Note: Such signs and indications arise during the installation of the software, launch of QuickBooks Desktop, or Windows startup.

How to resolve Error 1722 when you install QuickBooks Desktop?

Here are the different solutions to fix the QuickBooks error 1722:

1. Run the Install Diagnostic Tool: The QuickBooks Install Diagnostic tool can be used to resolve installation issues with the help of its in-built recovery tools. Here are the steps to download the QuickBooks Tool Hub and run the Install Diagnostic tool:

1. Download the QuickBooks Tool Hub and Install it
   • Shut down the QuickBooks application.
   • Download the current version of QuickBooks Tool Hub. Store the file in a secured location like a Desktop or Downloads folder.
   • Open the file QuickBooksToolHub.exe.
   • Complete the guidelines provided on the screen to install the tool. Give consent to the conditions and terms.
   • After it is installed, press the Tool Hub icon twice from the desktop.

Note: In case the QuickBooks Tool Hub is not available, look for it in the Windows search bar.

1. Run the QuickBooks Install Tool
   • Open the QuickBooks Tool Hub application
   • Choose the Installation Issues tab.
   • Press on the option, QuickBooks Install Diagnostic tool. Allow it to run properly. It might take around 20 minutes.
   • Once the scanning is over, reboot the system.

2. Window Update: Installation issues are often triggered due to an old Windows operating system. Hence, it is crucial to make sure that your computer addresses the QuickBooks Desktop system requirements.

Here are the steps to update the Windows:

1. In the Start menu, open the Settings option.
2. Choose the option, Update, and Security.
3. Press the option, Check for Updates.
4. Download the updates available and install it.
5. Once the installation is over, restart the system.
6. Open QuickBooks. In case the error still exists, try installing QuickBooks Desktop once more.

3. Repair Windows Components manually: Microsoft .Net Framework and MSXML are two Windows components that influence the proper functioning of QuickBooks Desktop 2024. In case any of the two components gets corrupted, the installation procedure can get disrupted.

See More: Upgrade Latest version of QuickBooks Desktop 2024

Here are the steps to fix them manually:

Fix Microsoft .NET Framework

1. Click the keys Windows + R together to open the Run screen.
2. Input Control and click the Enter button.
3. Head to the Programs option and then press the option, Programs and Features.
4. Choose the option, Turn Window Features on or off from the panel on the left side.
5. Make sure the .NET Framework 4.5 and .NET Framework 3.5 are checked. 
6. Press the OK button and reboot the system.

Register MSXML Files (32-bit Windows)

1. Click the Windows + R keys to launch the Run screen.
2. Input CMD and click the Enter button.
3. In the command screen, input “regsvr32 MSXML6.dll” and click the Enter button.
4. Install QuickBooks Desktop once more.

Register MSXML Files (64-bit Windows)

1. Open the Start menu and enter CMD.
2. Hit right-click Command Prompt and select the option, Run as Administrator.
3. Once prompted, input ”cd\windows\syswow64” and click the Enter button.
4. Input “regsvr32 MSXML6.dll” and click the Enter button.
5. Once the registration is over, install QuickBooks Desktop again. In case QuickBooks fails to install, move to the next solution.

4. To Install QuickBooks Desktop, use Selective Startup: Often other software disrupts QuickBooks installation and Selective Startup prevents it. Here are the steps to shift to the Selective Startup mode:

Initiate Windows in Selective Startup

1. Click the keys Windows + R in order to launch the Run screen.
2. Enter msconfig and press the OK button.
3. Head to the General tab.
4. Choose the option, Selective Startup.
5. Now uncheck the option, Load Startup Items.
6. Press the OK button and then press the Restart button when notified.

Know More: Gear Icon In QuickBooks

Install QuickBooks Desktop

1. Click the keys Windows + R.
2. Now input msconfig, and press the OK button
3. In the General tab, press the option, Normal Setup.
4. Press the Apply button and then the OK button.
5. Reboot the system to finish the procedure.

Final Words

In this guide, complete information on the QuickBooks error code 1722 has been shared. The causes, symptoms, and methods to resolve this issue have been clearly mentioned in this guide. Following the solutions systematically can help to resolve this issue. 

Still, if the issue persists and you fail to resolve it, or get confused while implementing the steps stated above, feel free to get in touch with us. Call our team of QuickBooks experts at +1-347-967-4079.

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