Got Unexpected Error 5 In Call To Netsharegetinfo

Intuit QuickBooks Got Unexpected Error 5 in Call to Netsharegetinfo

QuickBooks is the crucial accounting software which up to date financial needs and changes as well as manage the financial institution profitably and systematically without any error. However, sometimes QuickBooks get with error 5, which ended the operating task and works. This error can be resolved by performing easy steps through QuickBooks tools and online help. Using QB in multi-user mode and experiencing same error call QuickBooks Enterprise Contact Number for troubleshoot.

What Is unexpected error 5 in call to ‘netsharegetinfo’

This error is due to auto installed of some programs in the background which get stopped in between the process of installing.

Causes & Reason Behind Unexpected Error 5

This error is due to not proper access to a particular file location or some system setting, problem for example, when without any proper access to the file location, Windows users tried to access QuickBooks company file or authenticate un-appropriate permission.

Steps To Fix Unexpected Error 5 In Call To Netsharegetinfo

Identifying the root cause of an error provides a significant advantage. By understanding the source of the error, you can directly address and eliminate it, rather than resorting to a hit-and-trial method. This approach not only saves time and effort but also simplifies the process of error elimination.

Method 1: Provide File Access

If you encounter QuickBooks unexpected error 5, it is likely because you lack file sharing access. To resolve this issue, follow these steps:

  • Open your file explorer.
  • Navigate to the folder where the company file is located.
  • Right-click on the file or folder and select “Properties.”
  • In the “Properties” dialog box, select the “Sharing” tab.
  • Choose either “Full sharing” or “Partial sharing.”
  • Click “Apply” and then “OK” to save your changes.

Method 2: Switch off UAC

To enhance the security of your system and prevent potential threats, user account control makes necessary adjustments. However, this can lead to the unexpected error 5 in QuickBooks. To resolve this issue, follow these steps:

  • Access the Control Panel via the Start menu.
  • Navigate to the User Account section.
  • Select “Change User Account Control settings” and click “Yes.”
  • Adjust the slider to “Never notify.”
  • Now finally press Okay. 
  • If the error is solved, go back and then switch UAC on, it secures on the system.

Method 3: Download Latest Updates of QB POS

If you are running an outdated version of QuickBooks, you may encounter errors such as QuickBooks unexpected error 5. To update the application, follow these steps:

  1. Ensure that you are running POS with administrator credentials.
  2. Open the Help menu and select “Software Update.”
  3. Choose “Update Preferences.”
  4. In the General tab, select “Automatically download updates.”
  5. Click “OK” to save your changes.

By following these steps, you can easily update QuickBooks and resolve errors like QuickBooks unexpected error 5.

Method 4: Delete & Create User Again

Deleting and recreating a user resets all settings and changes, making the user account like new and error-free.

Steps to delete a user account:

  1. Open QuickBooks and navigate to the company section.
  2. Tap on users.
  3. Select “Set up users and roles.”
  4. Choose the user to delete from the list of users.
  5. Click “Delete” and confirm.

Steps to recreate a user profile:

  1. Go to the Users and Roles tab.
  2. Select “New” and enter an appropriate username for the new user.
  3. Create a secure password.
  4. Assign roles to the new user profile.
  5. Click “OK” to save the changes.

Method 5: Run File Doctor

To utilize QuickBooks file doctor, follow these steps:

  1. From Intuit’s official website, download QuickBooks Tool Hub.
  2. Follow the on-screen instructions to install the QBs application.
  3. Open the software and navigate to the Company File Issues section.
  4. Select “Run QuickBooks File Doctor.”
  5. Proceed by clicking “Okay” if prompted.
  6. Allow the tool to scan and repair the file without any interruptions.
  7. Be patient, as the duration of the process depends on the size of your company file.

Method 6: Uninstall and Reinstall QuickBooks

QuickBooks, a popular online accounting software, may occasionally encounter bugs and errors such as the “QuickBooks unexpected error code 5.” Resolving this issue is straightforward and involves uninstalling and reinstalling the software. Before doing so, make sure to have your product and license number handy, as you will need them to log in after reinstalling the application.

Steps to Uninstall QuickBooks:

  1. Open the Run command: Press the Windows key + R simultaneously to open the Run dialog box.
  2. Type “appwiz.CPL”: In the Open field, type “appwiz.CPL” (without the quotes) and press Enter.
  3. Locate QuickBooks: In the list of installed programs, locate QuickBooks.
  4. Right-click and select “Uninstall”: Right-click on QuickBooks and select “Uninstall” from the context menu.
  5. Uninstall related files: Ensure that you also uninstall any additional QuickBooks-related files or components.

Reinstall QuickBooks:

  1. Visit the official Intuit website: Go to the official Intuit website, the developer of QuickBooks.
  2. Download QuickBooks: Locate the QuickBooks download page and download the latest version of the software.
  3. Login with product and license number: During the installation process, you will be prompted to enter your product and license number along with other necessary details.

By following these steps, you can successfully uninstall and reinstall QuickBooks, resolving the “QuickBooks unexpected error code 5.”

    Help Support NetShareGetInfo Error Troubleshooting

    QuickBooks Enterprise Support Number helping QB user for smooth running accounting by fixing most crucial and unexpected error codes. In case if you are either unable to follow all steps mentioned here to fix or above mentioned steps not fixing your issue, You can either get in touch with QuickBooks Live Chat Support For solutions or you can just fill contact form we will revert you or you can dial our Toll Free Number "Emoji +1347-967-4079

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